Delivering substantial cost savings, digital transformation, and enhanced technology performance have been key outcomes of a successful career in IT leadership.
Known for developing effective solutions to operational challenges and generating a lasting impact on business growth and success. Passionate about creating IT vision for companies focused on strategic goals and measurable benefits.
Expertise in developing, implementing, and managing enterprise technologies directly impacting revenue, growth, and operational efficiency. Exceptional record leading cross-functional teams to achieve IT projects. Recognized for successfully leading operational-focused transformational initiatives.
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Areas of Expertise
IT Service Management | Business Integration | Performance Metrics | IT Infrastructure | Contingency Planning & Disaster Recovery | Healthcare | Pharmacy Operations | Vendor Management | Mentoring | IT Project Management | Process Improvement | Call Center | Change Management | Business Process Outsourcing
Industry Experience: Custom Software and IT Services, Call Centers, Business Centers, K-12 Schools, Elderly Care Services, Computer Equipment and Peripherals, Pharmaceuticals, Telecommunications, Workforce Management, Mobile App Development, Business Intelligence Software, Storage and System Management Software, Database and File Management Software, Healthcare Software, Photography, Multimedia and Graphic Design.
Knowledge of Global Business Cultures: Based in the U.S. with a solid understanding of global business cultures.
Awards & Recognitions: Earned the Corporate Integrity Award for openness and leadership through the sale and merger of excelleRx and Enclara.
Master of Science: Instructional Technology – Jefferson University
Bachelor of Science: Computer Science (Minor in Economics) – University of Delaware
Certification: IT Project Management
